Dreamhost is really the best hosting company! I have been hosted with dh for 1 year. My experience is great! I really love their easy to use control panel. Everything is great! The support-guys are very cool and fast! I have been hosted with many other companies (such as hostgator, ixwebhosting, justhost, vexxhost, subdesign etc) but from all these, dreamhost is the best!
First of all, my websites don’t sell anything online and don’t get huge numbers of visitors, but if I relied on my site for my income, I would think about investing in a local server for piece of mind. For my purposes, showing (my own) video and music clips, Dreamhost shared hosting has been well priced and pretty reliable. When things have gone wrong ( which they do, every now and again ) its usually sorted out in a reasonable amount of time.
I found the User Panel and one step installation plugins (WordPress) and streaming QT very useful for my purposes. I’ve always found the Customer Service top notch via e-mail and the help wiki is very intuitive. I haven’t used the callback option but I tend to find e-mail support do the trick within 10-30 mins on average.
I recently upgraded to the private server to ensure stability which was quite a seamless transfer after a problem for a couple of hours. All as expected and things are running faster more consistently for a little more $ per month. The shared hosting is a very good option anyway and perfect if your starting out. Make sure you take advantage of the discount offers and you can get yourself, cheap reliable hosting…
With hosting generally, I think you generally get the reliability/speed/control you pay for, but with Dreamhost Sharing, you can get an inexpensive, speedy, service with friendly support (from my experience).
We work about 10 miles away from Dreamhost’s headquarters in Brea. I thought I recommend dreamhost to my boss who runs several e-commerce sites. So we opened up several accounts with dreamhost, everything was fine up until the last few months. I highly recommend that you DO NOT run an e-commerce site on dreamhost. You will lose lots of sales because dreamhost is constantly slow during prime hours. Customers from all over the US complained that the site was extremely slow. Our site is xhtml validate and is even dail-up friendly. We never had problems with our old server that we were leasing from DELL.
I’ve been with Dreamhost for probably going on 5 or 6 years. They have been a great webhost the entire time and constantly expanding and upgrading their serices. I’ve only ever had to contact customer support twice for techincal issues. Both times the response was prompt and fixed my issue right away.
Very much recommend as a web host!
My experience with DreamHost has been awesome so far. I experience very little downtime, download speeds are good for the most part and I have yet to run into a serious problem where I would have to contact customer support. I also love that they add new features every month and the amount of bandwidth and disk space you are allocated grows every week. I personally would recommend this web host to anyone that is starting to get into building/running websites as their web panel is very easy to use.
I currently use DreamHost to host two sites, with one of them being registered there as well. The larger of the two sites serves approx. 4,000 pages per day (not counting the faviocon, robots, and the like) and has an announcement list of approx. 1,000 users who subscribed using a (DreamHost provided) automated system. I have also used DreamHost in the past to host a site for a blogger-run-blog when I had the time to post.
The web hosting aspect is easy to use with standard ftp or secure-ftp access. The management of the various other things (changing billing options, checking user statistics, web-mail, forwarding/redirecting e-mail, and setting up e-mail subscription lists) is very user friendly. The team running it always has a sense of humor in their blog and newsletter — but doesn’t let that get in the way of getting the job done.
I have contacted them over a dozen times in the past with questions on topics such as transferring domains and the use of mailing lists and have gotten helpful responses within 24 hours to each one, often much quicker. (They also have a support wiki that answers a lot of standard questions).